At Amounderness Electrical Limited ("we," "us," "our"), we are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.
1. Information We Collect
We may collect and process the following personal information:
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Contact Information: Name, email address, phone number, and company details when you contact us or request information.
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Technical Data: Information about your device, browsing actions, and patterns, including IP addresses, browser type, and operating system, collected through cookies and other tracking technologies.
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Transaction Data: Information related to services you request, including payment details (where applicable).
2. How We Use Your Information
We use the information we collect in the following ways:
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To Provide Our Services: To respond to your inquiries, provide quotes, and deliver our electrical and rope access services.
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To Improve Our Website: To monitor and improve the performance of our website through analytics.
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Marketing: With your consent, we may send you information about our services, offers, and updates.
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Legal Obligations: To comply with applicable laws and regulations, including the UK GDPR.
3. How We Share Your Information
We do not sell, rent, or lease your personal data to third parties. However, we may share your information in the following situations:
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Service Providers: We may share your personal data with third-party providers who assist with our operations (e.g., payment processors, email services).
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Legal Compliance: We may disclose your information if required to do so by law or in response to a legal request (e.g., a subpoena).
4. Data Security
We take reasonable steps to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies to collect information about your usage and preferences. Please see our Cookie Policy for detailed information about the cookies we use and how you can manage them.
6. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
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Access: The right to request a copy of the personal information we hold about you.
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Rectification: The right to request that we correct any inaccurate or incomplete data.
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Deletion: The right to request the deletion of your personal data, subject to certain limitations.
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Object or Restrict Processing: The right to object to or restrict how we process your personal data.
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Withdraw Consent: If we rely on your consent to process your data, you can withdraw it at any time.
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Data Portability: The right to receive your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at Amounderness.electrical@gmail.com
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your data, we will securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
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Email:
Amounderness.electrical@gmail.com
Mail:
Amounderness Electrical Limited
19 Sandhurst Avenue,
Bispham, Blackpool,
Lancashire, UK.
FY2 9AU